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Referral Acquisition Management Program (RAMP) is different than traditional Contact Resource Management (CRM) software in that it was designed specifically to manage the relationship with the medical professional that is a referral source of customers who are in need of the medical service/products offered by the company.
RAMP offers the following advantages:
- Manages the relationship with the medical professional that is a referral source of customers
who are in need of the medical service/products offered by the company.
- Organize referral contact lists.
- Manage your relationships with current and prospective referral sources, and other contacts.
- Create custom contact workflows for each referral source using email, text, voice calls, physical visits, special events and more.
Track interactions from first contact to each patient referral.
- Each custom workflow is automated by sequence of contact type, frequency, sales person, equipment type and more.
- Focus on automation to streamline the referral source acquisition process to automatically track touch-points to final touch
and auto repeat from anywhere in the workflow process.
- Track the patient referrals by source from the history.
- Real time updates in one spot for collaborative team actions.
- Strong data analytics and reporting to audit your referral source acquisition marketing campaigns and patient referral effectiveness
- Workflow tracking to determine the best workflow effectiveness in generating patients. Know which workflow set up is best
e.g.: in-person visits, follow up calls, emails, text messages
- A direct marketing software for the home health, durable medical equipment, and medical mobility industry.
Use the notes section to document pertinent conversation points.
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